Terms of Use
Welcome to ksh.com. To ensure a safe, enjoyable environment for all of our users, we have established our Terms of Use.
Please note that by accessing any area of ksh.com, you agree to be bound and to abide by these Terms of Use. We also strongly advise you to see our full privacy policy statement. ksh.com is owned and operated by The House of Kwong Sang Hong Limited. Any reference in these Terms of Use to ksh.com shall include reference to The House of Kwong Sang Hong Limited and their respective employees and agents.
Disclaimer and Copyright
YOU SHOULD READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE. BY ACCESSING TO THIS WEBSITE, YOU SHALL BE BOUND BY ALL THE TERMS AND CONDITIONS SET OUT BELOW.
Disclaimer
This website is provided by The House of Kwong Sang Hong Limited ("KSH"). The content contained on this website is for general information only. Whilst KSH endeavors to ensure the accuracy of the content provided herein but no statement, representation, warranty or guarantee, express or implied, is given as to its accuracy completeness or appropriateness for use in any particular circumstances and no liability is accepted for any error or omission.
This website may also contain content contributed by third parties over whom, and in respect of which, KSH may have no influence. Users may be redirected (by hyperlink(s) or otherwise) from this website to sites provided by third parties. KSH expressly states that it has not approved or endorsed the content provided by third parties on this website or any other sites linked (by hyperlink(s) or otherwise) to this website and KSH accepts no responsibility or liability (howsoever caused) for such content.
KSH shall not be responsible for any loss or damage whatsoever arising out of or in connection with any content on this website. KSH reserves the right to omit, suspend or edit any content contained on this website at any time in its absolute discretion without giving any reason or prior notice. Users shall exercise their judgment and be responsible for their use of any content contained on this website.
Privacy policy
ksh.com is strongly committed to protecting your privacy. We use the personal data we collect on the site for various purposes. Use of such personal data will help us to add more products and services of interest to you and also to ensure that your shopping experience with us is an enjoyable and personalized one. Please read on for more details on our policies and practices in relation to personal data:
Our Pledge:
We pledge to meet fully, and where possible exceed, in complying with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong). In doing so, we will ensure compliance by our staff with the strictest standards of security and confidentiality.
What information do we collect, and how do we use it?
Types of personal data that may be collected or held by us include:
| 1. Name; 2. Gender 3. Contact details including telephone number, fax number, address, email address, pager number, etc.; 4. Identity card number; 5. Nationality; 6. Results, records and accumulative progress from visiting interactive content; 7. Inquiries, suggestions or opinions; |
We collect personal data about you from various types of sources and hold such personal data for the following purposes:
| 1. | sending information in relation to our products and services, activities, competitions, promotions and events; | |
| 2. | marketing and promotional purposes for us, our vendors and business partners and other selected companies; | |
| 3. | joint marketing schemes with other parties; | |
| 4. | customizing the advertising and content you visit so as to streamline your shopping experience at our site and to provide personalized marketing and promotional information; | |
| 5. | fulfilling your orders for products and services, order processing and payment clearing; | |
| 6. | responding to your inquiries; | |
| 7. | membership registration and offering benefits and privileges; | |
| 8. | collecting statistical information, conducting analysis and providing anonymous reporting for internal and external clients; | |
| 9. | conducting surveys relating to our customers, products or services; | |
| 10. | evaluation and further enhancement of our products and services; | |
| 11. | fulfilling any purpose directly related to the above purposes. The provision of such personal data is voluntary. |
Membership information:
ksh.com members enjoy many privileges, including newsletters, participation in special ksh.com offers and promotions and streamline shopping. Over time we will be expanding membership benefits to include personalized services on the site and possibly free product samples and other special benefits. When you join ksh.com, we need to know your name, email and mailing addresses, and we request that you complete the profile survey in order to allow us to serve you better.
Ordering information:
When you place an order with ksh.com you will be asked to provide details such as credit card number and shipping address. This allows us to process and fulfill your order and to notify you of your order status.
Newsletters and Email Promotions:
We use email to communicate news and special promotions to our ksh.com members. If you'd rather not receive these messages, you can select this option in “ My Account”.
Protection of Information
ksh.com is committed to protecting your privacy. We use sophisticated encryption technology and secure servers to keep your personal information (including your name, email and mailing address, phone number, credit card information and purchase history) safe. All your ordering information is protected during transmission by using the Secure Sockets Layer (SSL), which encrypts the information that you input so it cannot be read in transit. In addition, the customer data we collect is protected against unauthorized access. We may contact you to verify the accuracy of the information supplied when opening your account.
Access and update of Information
You may check whether we hold any of your personal data and, if so, may also request access, update, correct or request a copy of your personal data held by us by e-mailing tocosmetic@ksh.com.hk. We may take reasonable steps to verify your identity before granting access or permitting corrections to your personal data.
We will endeavor to respond within 60 days of your request in compliance with the Personal Data (Privacy) Ordinance.
A reasonable fee may be charged to cover our administrative costs.
Please note that we will not retain your personal data longer than necessary.
Sharing of Information
All personal data you give us is kept confidential and protected, but we may provide such personal data to the following parties for the same purposes as laid out above in this privacy policy:
our subsidiaries, associated companies and other related companies;
parties which assist us in carrying out the purposes laid out above in this privacy policy;
parties which participate in joint marketing scheme with us;
any agent, contractor or service provider who provides administrative, order processing, payment clearing, credit reference, debt collecting or other services necessary to the operation of our business;
any other person or organization who are bound by confidentiality agreements with us including the Sasa group company; and
any person to whom we are, in our belief in good faith, under an obligation to make disclosure as required by any applicable law
ksh.com may also provide aggregate statistics about our customers, sales, traffic patterns, but these statistics will include no personal data that uniquely identifies an individual.
Currently, we do not sell, trade, give away or rent your personal data to others apart from those parties mentioned above. We may decide to do so with trusted third-party partners in the future, but you can instruct us not to. We will not sell or disclose any personal data that identifies you to any third party apart from those mentioned above without your approval.
Your consent
By using our website, you consent to the collection and use of your personal data in a manner consistent with these privacy guidelines. If we decide to change our privacy policy, we will post those changes on this page, so you will always be aware of our policies and practices in relation to personal data.
Further Information:
If you have questions about this statement, please contact one of our customer care representatives. You may contact our customer service representatives at (852) 2861 5808 (working hours: Hong Kong Time 9:00am to 6:00pm Monday-Friday, or e-mail tocosmetic@ksh.com.hk.) or by mail to The House of Kwong Sang Hong Ltd., G/F, MassMutual Tower, 38 Gloucester Road, Wanchai, Hong Kong.
